ABCs of Relationship Selling
Charles Futrell
ABC’s of Relationship Selling through Service 11e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.
年:
2010
出版:
11
出版社:
McGraw-Hill/Irwin
语言:
english
页:
576
ISBN 10:
0073404845
ISBN 13:
9780073404844
文件:
PDF, 9.11 MB
IPFS:
,
english, 2010
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